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• User Name and Password. |
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• Supported browsers. |
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• Internet Explorer 5.0 issue. |
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• Netscape JRE issue. |
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| User Name and Password |
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Usernames and passwords are active for current students and employees of Chemeketa Community College. If you have taken a course in the past year, your user name and password should be active. If you have never attended Chemeketa, or it has been more than a year since your last class, you may need to contact the registrar's office and complete a Student Record Form prior to getting access to this site.
If you have lost your user name or password, you have some options on how to access it.
- Online
You can look up your User Name and Password online, by providing required information.
First and last name
Birthdate
Social Security Number
Answer to Security Question (if provided)
- Telephone
Call the help desk at 503-399-7899 during regular business hours.
Monday through Friday, 7:30am to 4:30pm Pacific Time
Unavailable on holidays or college closure days
- In Person
Show picture identification at the help desk.
Located in the Information Technology department, Building 22, Salem Campus.
Hours same as above.
The help desk provides assistance in obtaining a lost User Name or Password only. Help desk staff cannot help you register for a class or answer questions about a course. Many enrollment-related questions that do not involve a lost User Name or Password could be directed to the Registrar's Office or Advising & Counseling.
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| Supported browsers |
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To log in and use the system effectively, you should be using one of the following Internet browsers
- Windows
Internet Explorer 5.x (latest version) and 6.0 SP2
Netscape 7.2 and 8.1
Mozilla 1.7.12
Firefox 1.5.0.1 and 1.0.7
- Macintosh
OS 9
Internet Explorer 5.1.7
Netscape 7.0
OS X v10.3
Netscape 7.2
Mozilla 1.7.12
Firefox 1.5.0.1
Safari 1.3.9
OS X v10.4
Netscape 7.2
Firefox 1.5.0.1
Safari 2.0
If you are trying to log in to the system using another browser, you may experience difficulties.
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| Internet Explorer 5.0 Issue |
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You cannot log into the system at all if you are using IE 5.0 Service Pack 1. If you click the Continue button after reading the warning that you are using an unsupported browser, you will receive a "Page cannot be found" error. This is due to the unsupported encryption algorithms included in IE 5.0 SP1. Although Internet Explorer 5.0 is not a supported browser, you can log in to the system with IE 5.0 if you are using Service Pack 2. However, once logged in, you may still experience usability issues. We recommend that if you are using IE 5.0 on a Windows platform, you upgrade to version 6.0 for best performance.
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| Netscape JRE Issue |
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In order to use the Chat application provided by the Luminis system, your Internet browser must be able to access and run a Java Virtual Machine (JVM). In some cases a JVM is provided by your operating system. In other cases, the browser adds a JVM to your computer when it is installed. With Netscape browsers, the JVM is included during installation as part of the Java Runtime Environment (JRE). However, in some installations of Netscape, the JRE is an optional installation choice. If your Netscape browser does not have a JRE installed or enabled, you will see a warning message when you first access the Luminis system. If you click continue, you should be able to use all system functionality with the exception of Chat. The first time you try to use Chat without a JVM, you will be prompted to install a plugin. If you accept the plugin, a JVM will be installed and configured for your Netscape browser and you will no longer see the warning message when you try to access the Luminis system.
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